Privacy Policy
Last updated: December 2025
Out of Office Hats is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website. By using our website, you agree to the terms outlined in this policy.
We may collect personal information when you interact with our website, place an order, or contact us. This information may include your name, email address, shipping and billing address, phone number, payment details (processed securely through third-party providers), order history, and technical data such as your device, browser type, and IP address. This information is collected to ensure we can provide our services effectively and securely.
The personal information we collect is used to process and fulfil orders, communicate with you regarding purchases or enquiries, provide customer support, improve our website and services, and comply with legal and regulatory obligations. Where you have opted in, we may also use your information to send marketing communications. You may unsubscribe from marketing communications at any time.
We do not sell, rent, or trade your personal information. However, we may share your information with trusted third-party service providers where necessary to operate our business. This includes payment processors, shipping and fulfilment providers, website hosting services, analytics platforms, and professional advisors. These third parties are required to handle your information securely and only for authorised purposes. We may also disclose personal information if required by law or regulatory authorities.
Some of our service providers may be located outside Australia. Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place to protect your information in accordance with Australian privacy laws.
Our website uses cookies and similar technologies to enhance functionality, analyse website traffic, and improve your shopping experience. You may disable cookies through your browser settings, although doing so may affect the performance and functionality of the website.
We take reasonable measures to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. While we implement appropriate security practices, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
You may request access to, or correction of, the personal information we hold about you by contacting us using the details provided below. We will respond to all reasonable requests in accordance with applicable privacy laws.
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external sites and encourage you to review their privacy policies before providing personal information.
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Any updates will be published on this page, with the revised date clearly stated at the top.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us at:
Email: outofofficehats@gmail.com